What can an AI Front Desk Agent do to optimize the lead generation process?

In the Dashboard, the Front Desk AI agent is focused on handling incoming leads and customer conversations. Typical activities it can do include:

Answer visitor questions on your site chat (based on your business info, services, policies, and FAQs)

Capture lead details (name, email/phone, what they need) and save them as a lead/contact

Qualify leads by asking follow-up questions (budget, timeline, service type, location, etc.)

Route/escalate the conversation to you or a team member when needed

Book appointments or guide visitors to the right booking/service page

Collect info for quotes and help you follow up (often via email/inbox workflows)

Handle basic support questions (hours, pricing ranges, how your process works, next steps)

If you tell what you want the Front Desk agent to do for your business (e.g., “qualify leads and book a discovery call”), and The AI Agent will help you set its questions, handoff rules, and the exact info it should use.